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Rated by the people who drive away

4.9 out of 5 from 640 reviews. The good, the less good, and what we changed because of them.

A speedometer-style gauge from 0 to 5 with the needle at 4.9 012.545 4.9 / 5

Reviews

Showing 12 reviews

  • Full service and MOT
    “Rang me with a photo of a worn brake pipe and a price before touching it. Never had that from a garage before. Car back by 3pm with the old pipe in a bag.”

    Priya S. · Bewdley · 2016 Honda Jazz ·

  • Diagnostics
    “Two dealers couldn’t find my misfire. Dariusz found a cracked coil pack in under an hour and charged exactly the £60 he’d quoted.”

    Martin O. · Kidderminster · 2014 Audi A3 ·

  • MOT
    “Waited in the lounge with a coffee, passed with one advisory, and Kieran showed me the tyre he was talking about rather than just writing it down.”

    Gemma T. · Stourport-on-Severn · 2019 Kia Picanto ·

  • EV health check
    “Wanted a battery report before selling. Ade printed the state of health and talked me through it. The buyer was impressed too.”

    Dev K. · Kidderminster · 2021 Nissan Leaf ·

  • Pads and discs
    “Pads and discs done the same day at the quoted price. One star off because the hour I was told turned into two, but they said so when I rang.”

    Alan R. · Hagley · 2017 Ford Focus ·

    Reply from the garage

    Thanks Alan. A seized caliper slide pin held us up: we should have called you before you called us. Noted for next time. Bethan

  • Hybrid service
    “First garage near us that didn’t blink at a hybrid. Service book stamped, warranty kept, price the same as the website said.”

    Sian W. · Wolverley · 2015 Toyota Auris Hybrid ·

  • Clutch
    “Clutch went on the ring road. They had it in the next morning, quoted in writing by 10am and it was done by teatime, with a courtesy car in between.”

    Tom B. · Kidderminster · 2012 Volkswagen Golf ·

  • MOT
    “Failed on a wiper blade and a number plate bulb. Fixed there and then for a few pounds and passed. Wish I’d done the pre-MOT check.”

    Hannah L. · Bewdley · 2018 Vauxhall Corsa ·

  • Exhaust
    “Welded my back box instead of selling me a whole new system. Honest, and a third of what I expected to pay.”

    Rob M. · Blakedown · 2011 Land Rover Freelander ·

  • Tyres
    “Two tyres in stock the same day, and they matched the brand on the other axle without me asking.”

    Chloe F. · Kidderminster · 2020 Mini Cooper ·

  • EV service
    “Good, clear service on the MG. The courtesy car was petrol, which felt a bit odd after the EV, but it was free and clean.”

    Faisal A. · Stourport-on-Severn · 2022 MG4 ·

    Reply from the garage

    Fair point, Faisal: our second courtesy car is now a small electric hatchback. Bethan

  • Full service
    “Work was good and the price was as quoted. The car wasn’t ready until gone five on a Friday though, which made my evening awkward.”

    Margaret H. · Kidderminster · 2009 Honda Civic ·

    Reply from the garage

    Sorry Margaret. Friday afternoons were overbooked that month; we now cap Friday drop-offs so cars are ready by four. Bethan

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