New patients
Nice to meet you. Here’s what happens next.
Your first visit takes about 75 minutes. No lectures, no surprises: just a proper chat, a gentle check and a clear plan.
Your first visit, step by step
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Step 1 · 5 min
Before you come
Book online or by phone, then fill in the new patient form below. Send your insurance details and we’ll check your benefits.
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Step 2 · 10 min
Arrive and settle in
Come 10 minutes early. We’ll give you a quick tour, offer the comfort menu and never keep you waiting in the chair.
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Step 3 · 10 min
A proper chat
Before anyone looks in your mouth, your dentist asks what’s bothering you, what you’d like to change and how you feel about dental visits.
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Step 4 · 45 min
Exam, x-rays and a gentle clean
A full check of your teeth, gums and bite, digital x-rays and a clean with your hygienist. We tell you what we’re doing as we go.
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Step 5 · 10 min
Your plan, in writing
We show you what we found on screen, explain your options and give you a written plan with costs. No pressure to decide on the day.
For nervous patients
Scared of the dentist? You’re not the only one.
Lots of our patients felt the same before their first visit. These are the things that help most. Tell us when you book and we’ll plan around you.
Raise your hand, and we stop.
Every time. No questions asked.
Before your visit
- Tell us how you feelMention it when you book or in the patient form. It changes how we plan your visit.
- Pick a calm timeEarly mornings are quietest, and you won’t spend the day worrying.
- Bring someoneA friend or partner is welcome to sit in with you.
- Start with a helloYou can book a free 15-minute “meet the team” visit with no treatment at all.
In the chair
- A stop signalRaise your hand at any time and we pause straight away.
- Tell-show-doWe explain each step and show you the instruments before we use them.
- Numbing, done gentlyNumbing gel first, then a slow, steady injection, with time for it to work.
- Laughing gasNitrous oxide can help you feel relaxed. Ask your dentist whether it’s suitable for you.
The comfort menu
Free for every patient. Just ask.
- Noise-cancelling headphones
- Weighted blanket
- Sunglasses for the bright light
- Neck pillow and lip balm
- Breaks whenever you need
- Your own playlist or show
Afterwards
- A plan you can take homeEverything we discussed, in writing, with costs. Take your time to decide.
- A check-in callAfter any treatment, we call the next day to see how you’re doing.
- Small stepsWe can split treatment into shorter visits so each one feels manageable.
Patient form
Save time on the day
Five short steps, about five minutes. Your answers help your dentist plan a safe, comfortable visit.
Your health information is private. We only use it to care for you, and we’ll go through it together at your visit.
Step 1 of 5
All fields required unless marked optional
- Step 1: About you
- Step 2: Your teeth
- Step 3: Health
- Step 4: Consent
- Step 5: Review
All done, there!
Thanks for filling it in. Your dentist will go through your answers with you at your first visit.
This is a demo. Your answers haven’t been sent or saved anywhere. Connect the form to a secure, HIPAA- or GDPR-appropriate service before using it for real patients.
How we look after your information
Only what we needWe ask for the details that help us treat you safely, and nothing more.
Kept privateYour records are stored securely and only seen by the people involved in your care.
Your choiceYou can ask to see or correct your information at any time. Call or email us.
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