Product tour
Six steps, one system, no hand-offs lost.
Each part of Slatework passes its work to the next: a posting fills the pipeline, the pipeline books interviews, scorecards decide offers and offers become hires. Try each part below.
01 Sourcing and job boards
Write the posting once. Send it everywhere it should go.
Pick boards, set the pay range and see the posting as candidates will. Free boards cost nothing; paid boards are billed through Slatework, so finance gets one invoice.
- Posting to
- 3 boards
- Cost for 30 days
- $0
- Typical applicants
- 60
Brightkiln Software · Customer team
Customer Success Manager
Lexington, KY · Hybrid (3 days in office)$68,000 – $84,000 a yearFull time
You’ll own a book of 60 mid-market accounts, run onboarding for new customers and be the person they call when something matters. You’ll work closely with support and product, and report to our Director of Customer Success.
What you’ll bring
- Three or more years in customer success or account management for software
- Calm, clear writing when a customer is frustrated
- Comfort with renewals, health scores and a little data
Also posted on: Your careers page, Hirewire, Openroles
02 Shared pipeline
Stages that do the follow-up for you.
Add rules to any stage: send the scheduling link when someone enters Interview, ask for scorecards when the interview ends, and flag anyone who has waited too long.
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1
When a candidate enters Screen
Send the phone screen booking link and assign the recruiter on the req.
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2
When the interview ends
Ask each interviewer for their scorecard, with a reminder in chat after 20 hours.
-
3
When someone waits 5 days in any stage
Flag the card amber and add it to the weekly hiring review.
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4
When a candidate is rejected
Send a kind, specific note within 48 hours, using the template for their stage.
03 Structured interviews
A scorecard that does the math.
Weight each competency by how much it matters for the role. Interviewers rate 1 to 4, and the weighted score turns into a recommendation before the debrief starts.
Strong hire
3.50 and above
Hire
2.75 to 3.49
No hire
2.00 to 2.74
Strong no hire
Below 2.00
Ratings: 1 Strong no, 2 No, 3 Yes, 4 Strong yes. Use the arrow keys to change a rating.
Ramona D. · Final interview
Customer Success Manager · scored by Estelle Fairbanks
Weighted score 3.25 / 4
04 Scheduling
Panels across four time zones, booked in one step.
Slatework reads each interviewer’s working hours and calendar, then proposes times that work for everyone. Candidates see them in their own time zone; interviewers see their own.
Working hours 9:00 a.m. to 5:00 p.m. in each interviewer’s own time, on weekdays.
05 Offers and approvals
Offers checked against the band before anyone sees them.
Slatework compares every offer with the pay band for the role and routes it to the right approvers. Inside the band, the hiring manager signs off. Outside it, the people who own the budget do.
Offer for Esmeralda P.
Customer Success Manager · Level 2 · Hybrid
$60,000Band $68,000 – $84,000$96,000
Approvals
06 Hiring reports
The numbers your leadership team asks for.
Every report filters by department, location and recruiter, and exports to CSV. These are from a 400-person customer’s last two quarters.
Median time to hiredays, by month
Source of hire48 hires, two quarters