Skip to content

Client results

What changed, in numbers.

Every client picks two or three measures at the start and we check them again at the end. These stories are shared with permission; some details are changed to protect confidentiality.

Average rating
4.9/5
Would recommend
97%
Clients since 2017
340+
Come back later
1 in 3

8 stories

New managerFoundations 1:1 · 3 months

From rewriting code at 11pm to two promotions on her team

Priya was promoted to lead the nine engineers she used to work beside. She reviewed every pull request herself and was working most evenings. We built a delegation ladder for each person and replaced her review habit with a weekly design hour.

Evening hours worked per week

Before: 12hAfter: 3h

Tasks only she could do

Before: 14After: 4

Team engagement score

Before: 61After: 84

Priya AnandEngineering manager, Corvid Health

FounderExecutive 1:1 · 6 months

A founder who stopped being the bottleneck

Fieldnote grew from 6 to 40 people in two years and every decision still went through Jonah. The 360° made the queue visible. We wrote decision rights for his three leads and he hired the first leadership team the company had.

Decisions waiting on him

Before: 23After: 6

Meetings per week

Before: 34After: 19

Leadership hires made

Before: 0After: 3

Jonah LindgrenCo-founder and CEO, Fieldnote

New managerFirst 90 Days cohort

Finding her voice in the first 90 days

Marisol inherited a team that included her former manager. She avoided feedback because it felt presumptuous. The cohort gave her a script, seven people to practise on and the confidence to have five overdue conversations in a fortnight.

Self-rated confidence, out of 10

Before: 4After: 8

Overdue feedback conversations

Before: 5After: 0

Regretted leavers that year

Before: 2After: 0

Marisol OrtegaDesign lead, Allpoint Logistics

ExecutiveTeamExecutive 1:1 + leadership team program

Decisions made in the room, not the corridor

Brightwater’s leadership meetings ran for three hours and rarely ended in a decision. Dana and I redesigned the agenda around a decision log, then ran a two-day offsite so the whole team adopted it.

Days from proposal to decision

Before: 19After: 6

Leadership meeting length

Before: 3hAfter: 1.5h

Decisions reopened later

Before: 40%After: 10%

Dana ReyesCOO, Brightwater Credit Union

TeamTeam workshops · 3 full days

A common language for hard conversations

Loomwork’s managers said feedback felt risky, and their staff survey agreed. Three workshops, built on interviews with twelve managers, gave everyone the same short structure for feedback, and a monthly habit to use it.

Staff who find feedback useful

Before: 48%After: 79%

Managers giving monthly feedback

Before: 35%After: 88%

Amara HughesHead of People, Loomwork

Career moveFoundations 1:1 · 3 months

From ready to quit to a clear promotion case

Tomasz came to coaching with a resignation letter drafted. We separated what he disliked about the job from what he disliked about the role he was stuck in, then built a promotion case with his manager instead.

Self-rated clarity, out of 10

Before: 3After: 9

Hours a week on strategic work

Before: 2hAfter: 8h

Months to promotion

Before: 0After: 5

Tomasz KowalSenior product manager, Halyard

FounderExecutive 1:1 · 6 months

Building a company that runs without her for a month

Leah had eleven direct reports and hadn’t taken more than a long weekend in three years. We restructured around three leads, rewrote her role description and planned the month away in stages.

Direct reports

Before: 11After: 5

Working hours per week

Before: 68hAfter: 50h

Weeks of holiday taken

Before: 1After: 4

Leah BrandtFounder, Kettle & Pine

ExecutiveExecutive 1:1 · 6 months

Leading leaders for the first time

Samuel’s promotion to VP meant managing managers, and he kept stepping into their teams’ problems. We worked on coaching his managers instead of rescuing them, and on a skip-level rhythm that built trust without undermining them.

Incidents escalated to him per month

Before: 9After: 3

Skip-level trust score, out of 5

Before: 3.1After: 4.4

Managers he coaches each month

Before: 0After: 5

Samuel OwusuVP Engineering, Ridgeline Robotics

What clients say

Nadia doesn’t give you answers. She asks the question that makes the answer obvious, and then makes sure you actually do it on Monday.

Rachel Kim · Director of Operations, Steelyard Health

Your story next

Which numbers would you like to change?