03 / INSTRUMENT
Begin with one route.
Start at the gateway, propagate a trace identifier and bring one critical journey into focus before expanding coverage.
OBSERVABILITY / WITHOUT THE SCAVENGER HUNT
ONE SIGNAL.
THE WHOLE
STORY.
A slow checkout is never just a slow checkout. Follow the request through every service, keep the context and know where to look next.
Traces / Metrics / Logs / One useful view
gateway
120 ms / complete request
identity
26 ms
checkout
62 ms
ledger
40 ms
response
0 ms60 ms120 ms
Every span in its place. Every delay with a name.
- One request
- The full journey
- One query
- Connected context
- Your retention
- 7–90 days
- Your data
- Exportable
01 / KNOW THE ROUTE
Start with the service. Stay for the context.
02 / A CALMER ON-CALL
Less alert volume.
More signal value.
Give every service an explicit error budget. Compare latency against the work it does, rather than a single threshold copied across the estate.
Tracewick keeps those decisions beside the evidence, so the next engineer starts with context instead of a wall of red.
How the pieces connect04 / UNDERSTAND
A useful cost boundary.
Choose ingestion, retention and seats together. The pricing calculator separates each part of your monthly estimate.
05 / MAKE IT YOURS
Keep your working view.
Save services and alert budgets in the console, then return to the comparisons that matter to your team.
Bring a service map. We’ll bring questions.
A practical conversation about your workloads, your retention needs and what your on-call team is trying to find.