Brightkiln Software · Customer team
Customer Success Manager
Lexington, KY · Hybrid (3 days in office)$68,000 – $84,000 a yearFull time
You’ll own a book of 60 mid-market accounts, run onboarding for new customers and be the person they call when something matters. You’ll work closely with support and product, and report to our Director of Customer Success.
What you’ll bring
- Three or more years in customer success or account management for software
- Calm, clear writing when a customer is frustrated
- Comfort with renewals, health scores and a little data
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