How can we help?
Search the help centre or send us a message. Real people reply within one working day.
Getting started
Open Settings → Accounts → Add account, search for your bank and sign in through its secure page. Pocket gets read-only access.
More than 12,000 banks and card providers in the US, UK, EU, Canada and Australia. If yours is missing, tell us below.
Yes. Add purchases manually or import a CSV. Budgets and pockets work the same way.
Budgets and pockets
It's this week's share of your budget, minus bills due before Sunday and money already spent, plus anything rolled over.
Each card purchase is rounded up to the nearest $1, $2 or $5 and the difference moves into a pocket you choose.
On Plus and Family you can lock any pocket until a date. You can still unlock it early after a 24-hour cool-off.
Billing and plans
Cancel from the App Store or Google Play subscriptions page. You keep paid features until the end of the period.
Refunds are handled by the app store you paid through. Contact us and we'll help you request one.
Security and privacy
Data is encrypted in transit and at rest, bank connections are read-only, and we never sell or share your data for ads.
Settings → Privacy → Delete account. Everything is removed within 30 days, including backups.
Sign in on another device, go to Settings → Devices and sign out the lost phone. Your bank access stays read-only.