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NewPrism 2: 41% fewer unsupported claims

Research that shows its work.

Prism reads your docs, tickets and the open web, then answers with sources you can check line by line. In the app for your team, or through one API.

Playground

Ctrl + Enter to run

Try an example

    Connected sources

    • Help desk
    • Team wiki
    • CRM
    • Call notes
    • Web

    Ready

      Choose an example or press Run. The answer streams in with numbered sources, the same way it does in the app and the API.

      Demo answers are pre-written. In your workspace, Prism only reads what you have access to.

      Trusted by research, support and product teams at 4,200 companies

      • Halcyon
      • ferrolabs
      • Quillbank
      • ARCWELL
      • tidepool
      • Lumenfold
      • Kestrel
      • Oakline

      Why teams switch

      Built for answers you can defend in a meeting.

      Most AI tools sound confident. Prism is built to be checkable: it cites, it respects permissions and it tells you when the sources don’t agree.

      Every claim, cited to the line

      Numbered citations link to the exact passage, page or row. Hover to preview, click to open the source.

      Permission-aware

      Prism inherits access from each source. If you can’t open a file, it can’t quote it to you.

      A million tokens of context

      Drop in a whole data room. Prism 2 reads about 2,500 pages in one pass, no chunking strategy needed.

      40+ connectors

      Drives, wikis, help desks, CRMs, repos and warehouses. Synced every few minutes.

      Briefs that write themselves

      Schedule a question. Prism re-runs it, notes what changed and posts the brief to your team.

      How it works

      From question to cited answer in about two seconds.

      1. 01

        Connect your sources

        Sign in to your drive, wiki, help desk or CRM. Prism indexes in minutes and keeps every permission.

      2. 02

        Ask in plain language

        Prism plans the search, reads the relevant passages across every source and writes a draft.

      3. 03

        Check the receipts

        Each claim carries a citation. Claims Prism can’t support are flagged, not smoothed over.

      Benchmarks

      Fewer made-up facts. Measurably.

      We test every release on three public research benchmarks and publish the harness. Higher is better; each score is the share of answers that are both correct and fully supported by their citations.

      Unsupported claims vs Prism 1.5
      −41%
      Median time to first token
      380 ms
      Supported-answer rate, %
      View as a table

      Competitor models anonymised. Evaluated October 2026, temperature 0, same retrieval set for every model.

      Customers

      Teams that stopped double-checking everything.

      “Our support leads used to spend Friday afternoons reading tickets to write the weekly summary. Prism drafts it Monday at eight, with links, and they spend twenty minutes editing.”
      Amara OkaforHead of Support, Halcyon Health
      “We moved our in-app help search to the Prism API in a week. Deflection went from 22% to 41%, and legal signed off because every answer links to the policy it came from.”
      Tomás RiveraStaff Engineer, Ferrolabs
      “The security review took one call. Zero retention, SCIM and audit logs were already there. That never happens with AI vendors.”
      Priya RamanCISO, Kestrel Bank

      Give your team a research assistant it can trust.

      Free for individuals. Team plans start at $20 per seat with a 14-day trial.